STEP 1

Let’s get to Know Each Other

You’ll share some information about your project, budget and preferences to help steer your Tile Specialist in the right direction.

STEP 2

Discovery

You will be matched with a River City Tile Company Tile Specialist based on your needs and the personality of your project. We’ll work with you to find a time that fits your schedule to book your Store to Door Zoom meeting.

Your Tile Specialist will be ready for you via video conference from our showroom with selections we know you’ll love.  From there, we’ll be ready to hear you say, “Love it!” or “Hate it!” until we’ve found just the right fit.  Once we’ve curated a collection of samples you love, we’ll have them couriered out to you right away, so you can see and feel them in person.

STEP 3

Finalizing the Details

After you’ve had some time to review your samples, we’re available to help you fine-tune the details, either via email and phone, or by another Zoom meeting if necessary.

STEP 4

Measuring

Once you’ve finalized your tile choices, we can virtually help walk you through the measurement process to ensure accurate quantities.  For a larger project, or if you’re not comfortable with this step, please reach out and we can discuss how to safely send an expert to your home to complete this step for you.

STEP 5

Let’s Do It!

Once you’ve settled on a design, materials, and we know your measurements, we’ll provide you with a quote, and we’ll get your project going!